The Truth About the RV Industry
What You Need To Know About Camping World
June 8, 2019
by Cathy Harris, Syndicated Columnist
I can’t successfully write this article without first breaking down what has happened in the RV Industry and especially with Camping World, one of the largest RV dealerships in the country.
Everyone needs to be glued to Youtube especially if they are an RV or Motorhome “enthusiast,” or a person wanting to one day buy an RV.
Personally, I am really upset at how Camping World treated their customers and clients. I am within 6 months from buying my FIRST RV. So the BIG QUESTION of the day is who else or what other RV dealerships or companies have the same type of UNETHICAL PRACTICES as Camping World?
This dilemma has caused me to rethink my future decision to become an RV owner until I can get better clarifications on how to move forward. Meanwhile, as a former federal Whistleblower at TheCathyHarrisStory.com, I do plan on supporting an RV industry Whistleblower, Kevin Frazer, Founder and Owner of Cheyenne Camping Center.
What I really need to do is probably buy my RV from this dealership, since this guy seems to be an ‘outspoken critic’ on how RV dealerships treat their customers.
Why Class Action Lawsuits Were Needed Against Camping World
Class Action lawsuits create changes in ‘policies and procedures’ and they gain major media attention. But how is this Camping World fiasco going to affect future sells of RVs? We all are hoping for the better.
Currently, there are 13 class actions against Camping World and several other individual complaints. Not only does it look like they are headed for bankruptcy, if RVers who bought from Camping World, don’t act fast they will lose even more thousands of dollars on their ESPs (Extended Warranty Protection).
These fees can be around $6000. Many RVers who did not buy through Camping World, still have these Good Sam’s memberships for road service, so they too need to be concerned.
Once Camping World file for bankruptcy, which is right around the corner, RV owners who bought through Camping World will no longer have an opportunity to get this money back and don’t think because of Camping World’s ‘doom and gloom’, it will be the ideal time for you to buy through them — because it won’t.
Understand that most of the RVs bought at Camping World is new. Camping World has the worst Customer Service for RVers out there — hands-down. Not only do they go in and take over other dealerships, but they also fire all the real ‘certified technicians’ and replace them with workers who are nothing more than handymen.
And this is why when you need a repair with this company, it takes 3 months for them to get to you and another two months to order parts.
Many facebook groups’ admins and moderators are trying their best to keep down all the ‘negative chatter’ on these forums in regards to Camping World, but this is the time for RVers to be ‘well-informed’ on the issues.
Those who bought RVs and Motorhomes through Camping World, need to apply for a refund on their ESPs (Extended Warranty Protection) before the company files for bankruptcy or before it’s too late.
I am sure these admins and moderators on facebook and other forums are people who actually work or is connected to Camping World, but now is the time to educate all RV and Motorhome owners on what to look out for now and in the future, especially if the RV industry ever plan on getting back on track.
I believe because of the tenacity and boldness of the Class Action complainants to come forward, this will lead to an avalanche of current and future RV owners demanding BETTER customer service and quality of RVs and Motorhomes.
In many states, the state’s Attorney Generals have had to get involved because of all the RV complaints so make sure you research the manufacturers and dealerships ahead of time on the website at www.BetterBusinessBureau.org.
Camping World is telling their customers they have to finance through their dealerships instead of with their own credit unions or banks — and this is against the law.
Many RVers trade in their RVs every 32 to 40 months and that’s when many folks who bought at Camping World especially, find out for the first time how they were cheated by them.
One guy paid $12,000 for a camping trailer and 5 years later he still owed $25,000 on it. One lady said they quoted her a price of $53,000, but when she walked out she owed $75,000.
Listen to the deposition of Marcus Lemonis, the owner of Camping World, (Part 1, Part 2), with his #SmugTestimony, as if what is happening at Camping World is not his fault. He has no shame for what he has done to people who have bought RVs there. He was supposedly thinking about running for President. I think not! RVers would have a field day with him.
‘Wake Up Call’ for the RV Industry
What is happening with Camping World at this time was desperately needed. The RV industry really needs, aka “A Good Shakeup,” with back-to-back Class Actions, which would give them all something to think about.
We as consumers must demand “better customer service” and “better quality of work” from any industry especially the RV industry. Let this be a “Wake Up Call” to everyone who works in the industry and who plan on buying RVs or Motorhomes in the future.
Many of us will never forget that during the last recession, Obama saved the car industry. Like in the car industry where cars today are not made with as ‘good of quality’ as they were years ago, the RV industry is no different. However, the RV industry needs to be regulated like the car industry with #QualityControl.
At the end of the day, everyone would like to purchase an RV with GOOD QUALITY, but this still won’t guarantee that you won’t have issues with it, whether you bought it NEW or USED, especially because they are coming off the assembly line SO FAST today.
And because many industries like the RV industry are hiring their family, friends, and neighbors on these jobs through nepotism, cronyism, and favoritism and refuse to fire them for shabby work, QUALITY CONTROL has been thrown out the door.
As a matter of fact, the CUSTOMER SERVICE and the REPAIR ISSUE is so bad in the RV industry, many RVers are jumping aboard Class Actions lawsuits filed against Camping World and I believe it’s just a matter of time before they go after other companies besides Camping World.
Also, I believe because of all the problems in the RV industry, especially with the HIGH REPAIR COSTS, many are skipping the headaches and just doing #VanLife instead.
RV Industry – Opportunities for Growth
Many have said the Baby Boomer generation was the best generation. As a Baby Boomer myself, I believe this to be true. Some have regular monthly incomes so they have been able to go RVing and just relax — as they live out their lives.
Many Baby Boomers have been able to retire from jobs they held for 30 years so they have monthly pensions and monthly Social Security checks. Others have disabilities and are Veterans where they also receive monthly incomes to spend in the RV industry. So ‘hands-down’ the RV industry was built around this group of retirees.
Full-Time RVing was invented for Baby Boomers to get out there and have fun, while they bring their grandchildren and other family members along with them to discover more than just their backyards.
However, today many Generation X’s, Millennials and Generation Z’s are being born into the RV industry and are benefitting from the growth and opportunities in this industry.
The RV industry is not as dismal as many people think. There is a lot of opportunities in the RV industry for growth. However, this growth needs to be regulated.
Many people still want to go RVing, not just as weekenders, and despite what has happened with Camping World, they still want to become ‘Full-Time RVers’.
You have industries like Nascar that uses campers and RVs during their events so the demand for RVs and motorhomes will never decrease.
The owners of Cracker Barrel Restaurants and Cabelas, who are RVers themselves, are offering up their national parking lots for RVers to park there overnight for FREE after their establishments close for the day.
Other business establishments like HarvestHosts.com (665 Wineries, Breweries, Farms, and more) and Casinos (CasinoCamper.com) have partnered with the RV industry to gain customers and clients to build and grow their businesses so you can also park at these establishments for FREE, but is invited to partake in their services and products. Many other businesses are looking to go this route.
Many homeowners, especially those who register at www.BoondockersWelcome.com, who own land is welcoming RVers with open arms to park on their land and enjoy themselves for FREE. Other landowners are also looking to turn their land into hangouts for RVers.
Despite the Camping World fiasco, many campgrounds and parks are being built because of all the interests in traveling Full-Time in RVs. There are tons of jobs being built and a major need for RV technicians, mechanics, and inspectors.
Training schools are opening all over the U.S. for RVers and others to get into this field, so this can very well be the answer for the RV industry. There are tons of opportunities to open up training schools or academies to educate everyone on the RV industry – how to buy; how to fix; how to inspect; etc.
An RV Training Academy in Athens, TX – https://nrvta.com is a training academy outside of Dallas for people who own RVs. They will also help RV technicians and RV Inspectors get their certifications and start their own businesses. These are great business opportunities for all men and women.
The training is a 5-day LIVE CLASS offered by this couple. They also offer an online class at a lower rate ($300). They even offer an RV park for RVers and for those arriving in cars, they have other places for them to stay or RVs for them to rent — while they attend classes. Many new potential RVers attend the classes even before they buy an RV.
They even received calls from FEMA (government contracts) asking them to inspect trailers that they wanted to give to people who had experienced damages from hurricanes. This is what you call a lucrative career. This is how real business owners think and anyone can get into these types of jobs or businesses.
It’s imperative that we take #BabySteps and open up these schools and academies ourselves. We need to learn to do these repairs ourselves on our own RVs, even if we have ‘extended warranties.’
Or the only other choice we will have as we travel throughout the country is to google “RV Repair Shops” or “RV Mobile Repairers” in the area and take a chance on these repairers being knowledgeable and ethical.
Living in Cars, Vans and RVs Can Be What We All Need
With many families falling victims to eating GMOs today, which turns off the brain, and are being evicted from their homes at an alarming rate, many should investigate the idea of living in cars, vans, and RVs.
So again, this just might be the PERFECT TIME to demand change in the RV industry. Until the government put their hands down and say they will do better by all people, by first of all giving them a decent ‘living wage,” we have to look for other solutions to house, clothe and feed people.
Cities in California, where there is a major homeless problem is even declaring ‘war on the homeless’ and forbidding them to camp out in their cars, vans and even RVs overnight. Many car and van dwellers are turning to rest stops since being kicked out of many areas.
Just know up-front what you are getting into when you purchase an RV. There is no such thing as purchasing the perfect RV. When you settle on an RV, it will probably only have about 80% of what you really want in it.
Again, be ready to wait days, weeks and months for repairs, especially in the summertime because of the SHORTAGE of RV repair shops or mobile repairers — when everyone is out vacationing.
The goal is to learn to fix these repairs yourself or start RV repair and inspection businesses. You can read my first business book to understand how business really works. The book is entitled “How To Take Control of Your Own Life: A Self-Help Guide To Starting Your Own Business” (Series 2).
The book discusses everything from ‘start to finish’ if you truly want to become a successful business owner and like all my books at AngelsPress.com, they can be read by 12-year olds and above.
Watch Below Videos To Learn the Truth
- Camping World Exposed on The RV Show USA
- Camping World Review – The Truth
- Camping World- Sells Great-Grandmother a $90,000 RV UPDATE
- Camping World Review – Camping Gone bad. @ PissedConsumer Interview
- Camping World Ex-Saleman Dishes On Working There – Part 1
- Camping World Ex-Salesman Dishes On Working There – Part 2
- Part 1 of the Marcus Lemonis Deposition for Stetler V
- Part 2 of the Deposition of Marcus Lemonis for Stetler V. Camping World
Cathy Harris is a soon to be Full-Time RVer living ‘The Good Life.’ Her blog website is SimpleLifeRVing.com. She is also an Empowerment and Motivational Speaker, Advice Columnist at DearCathy.com, Non-GMO Health and Wellness Expert, Business and Love Coach and Self-Publishing Expert and the author of 26 non-fiction books at www.AngelsPress.com. Her books cover topics such as family and community empowerment, health, youth and adult entrepreneurship, writing/publishing, workplace discrimination, whistleblowing, government, law enforcement, domestic and international traveling, politics, media, beauty, car buying and selling for women, aging/retirement – just to name a few. She offers seminars, workshops, and consultations at www.CathyHarrisInternational.com.